Answer these questions for us: How many years have you been in business? And how many customers have you brought in on your own in those years? Chances are the answer is a lot. In fact, you probably brought it most of them with your skills and reputation. And that’s great – keep on doing what you are doing to maintain the satisfaction of your current customers.
But, times are changing. More and more people – young and old – are using the internet for everything.Everything:
- Italian restaurants in “City”
- Dental services in “City”
- How to change a tire
- Where can I get a tractor trailer?
Important to small businesses like yours, are the “How To” or the “where can I get ____” search queries because that means a consumer wants something right now and will go to wherever they can get it. Everything that your business does – from A to Z; from soup to nuts – needs to be present on the internet. Otherwise, how else will you get found?
Localvox.com reports that 88% of consumers who search for a local business on a mobile device will go to that business within 24 hours. You want to be that business.
When we say online presence, we mean the whole package. Having a website without a social profile used to be enough – but not anymore. In the beginning of 2014, roughly 81% of small businesses were using social media and it’s time for your business to join them.
- Build Trust: How often do you research a purchase before you buy it – whether it’s a new tool, an appliance, a book, anything? Probably pretty often. Having a website and social profiles do the same thing. They help consumers see what type of business you are, who you are behind the business, and gives them comfort before choosing you. Businesses without a website don’t see as much success. A Weebly survey found that 56% of consumers will not trust a business that doesn’t have a website.
- Grow your Client List: Word of mouth can only go so far. Someone who is new in your town that doesn’t know anyone yet might need quick service or want to know a good place to shop or eat. That person is going to search on the internet and choose a business they find on there that looks credible and legitimate. If you aren’t there, you’re missing out on some great opportunities to gain customers for life.
- Aid in Your Marketing: You’ve got the trust and the clients – now you just have to market to them. With numerous marketing channels, there are so many ways you can promote your business and services. Social profiles can be used to generate interest in your company with a giveaway or a contest if they like/follow your page. Bring all of your customers back to your website where you can promote deals/offers in coupons, your hot item of the week, or just by showing them what they will get when they choose your company.
So, you know why you need an online presence, but do you know how to get it? We do.
Whether your company is big or small, we can guess that you always want to make money and gain more customers. That starts with a website.
For more information on how Angell Advantage can create the right website & completeonline marketing solution for you contact us at jody@angelladvantage.com or visit www.angelladvantage.com.
Original Article in its' entirety can be found at: DirectCapital.com





